Contact and Support
Cherry (cherryshows.com) is happy to help with your account, your conversations, your data or anything else.
Customer support
Email support@cherryshows.com. The same address handles support, privacy and data requests, complaints and legal notices.
Billing support
Cherry is free today, and we don’t charge you for anything. When paid plans launch, payments will be processed by our authorised payment processor, the merchant of record, which also offers billing support around the clock:
- Segpay: cs.segpay.com to look up a charge, cancel a membership or update your card, 24 hours a day by phone, chat or email. Charges will appear as SEGPAY.COM*CHERRY.
- CCBill: support.ccbill.com to look up a charge or cancel, 24 hours a day on 1.888.596.9279 or consumersupport@ccbill.com. Charges will appear as CCBill.com*CHERRY.
To cancel or ask for a refund, see our Refund and Cancellation Policy, or email support@cherryshows.com.
Complaints and content removal
To report content or make a complaint, email support@cherryshows.com. We resolve every complaint within 5 business days. See Complaints and Content Removal.
Privacy and data
For access, correction or deletion requests, email support@cherryshows.com. See our Privacy Policy and Data Policy.